FAQ

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1] Do You Bulk Bill?
In 2015, the government removed the cap placed on optometrists, reduced the scheduled fee by 5% and froze this fee for another 2 years. This has resulted in the current fee schedule being insufficient to cover the costs of running the practice ā€“ staff, training, equipment and supplies. So instead of relying on the sale of glasses to keep up with the costs, there is now a small consultation fee that we charge to cover the gap.

However, we do still bulk bill some consultations for healthcare card and concession card holders.

2] What is behavioural optometry?
It is an approach whereby we consider your vision beyond the extent of your sight. That is, ensuring that your eyes not only have good sight, but also able to work together efficiently and give you comfortable vision.

3] How often should I have my eyes tested?
For children: at 6 months, 2 years, 5 years of age then every two years thereafter

For adults: every 2 years.

In both cases, this is the recommended frequency in the absence of any abnormalities, whereby we may recommend more frequent visits on an individual basis.

4] Why should I have my eyes tested?
The reasons vary depending on whether it is for a child or an adult. A child should have their eyes tested to ensure for healthy development of the eyes. There have been children in the past who have had lazy eyes and high prescriptions picked up purely because their parents happened to bring them in for an eye test. Such instances are examples of how a parent may not always be aware that their children cannot see.

For adults, routine eye tests are necessary to ensure good eye health. Diseases such as age-related macular degneration and glaucoma are often not symptomatic and can be silently affecting your vision without your knowledge.

5] How long will an eye test take?
An initial examination will take between half an hour to 45 minutes. Additional testing will be scheduled if necessary. Subsequent or review visits vary in length.

6] Why should I get my glasses from Bullcreek Optometrists?
We pride ourselves on our range of frames and our access to every available lens and treatment to ensure the highest quality finished product. To ensure that you can obtain the prescription we have recommended, it is best to purchase your products with us.

We also provide a 2 year warranty on all our products.

7] I can see fine, why do I need an eye test?
There are many sight (and some life) threatening diseases that are symptomless until it is too late to treat them. A regular eye examination should identify many of these conditions while they are still treatable, and preserve your sight and life for many years to come.

8] Iā€™m seeing spots, Should I worry?
You should worry if there is a sudden increase in spots and associated flashing, if they are in a constant position, or if they are increasing in size. If any of these things are true, make an appointment immediately. If the spots are small in number, not associated with other signs and they move out of your vision when you try to look at them tell us at your next visit.

Flashing lights can be associated with migraines or may be an indication of retinal or vitreous detachment and should be investigated. When in doubt, come in.

9] Can I get assistance with payment for my glasses?
You can if you are:

In a private health fund.

A pensioner or senior through the State Government spectacle subsidy scheme.

An eligible veterans affairs card holder.

A concession card holder you may get assistance from CentreLink

10] Why does the optometrist want to know about other medication?
Because medication can affect the way the eyes work or have side effects that affect vision or eye health.