FAQ’s:
Do I need an appointment to get my eyes tested? Yes. Appointments are necessary to schedule appropriate time and to ensure you are not kept waiting unnecessarily.
How long will it take? An initial examination will take about ½ an hour. Additional testing will be scheduled. Subsequent or review visits vary in length.
How often should I be tested? Every two years if there are no urgent, or new symptoms. More frequently if you wear contact lenses or have an eye or general health condition that requires monitoring. (Diabetes, some people with high blood pressure…glaucoma, cataracts, macular degeneration).
When should I have my child’s eyes tested? 6 months, 2 years and 4-5 years of age as a routine, and before that if you suspect some problem. There are signs or symptoms (eg. Closing or covering an eye to see, head turn or tilt, light sensitivity, pain or constant/regular headaches, avoiding tasks) or have a family history of eye problems.
Why should I get my glasses from you? We pride ourselves on our range of frames and our access to every available lens and treatment to ensure the highest quality finished product. To ensure that the glasses suit you and the prescription we have recommended.
Exacting quality standards in the dispensing to match the diagnostic procedures and eye testing.
Two year warranty.
Emphasis on quality and value not price.
Profits are returned to you in levels of equipment and staff training.
Without the profits being available we may not be able to remain in business to provide the service we do.
I can see great…Why do I need an eye test?There are many sight (and some life) threatening diseases that are symptomless until it is too late to treat them. A regular eye examination should identify many of these conditions when they are treatable.
How much does it cost to have an eye test? The health insurance commission sets the fee for consultations (and pays 85% of the fee through medicare). It depends on the type of test, the procedures and how long it has been since your last consultation or your clinical needs.
What do you check for in an eye test? Sight, binocular vision, colour vision, eye conditions (like strabismus, cataracts, glaucoma, macular degeneration, pterygia, dry eyes, retinal and vitreous degeneration/detachment, haemorrhages), eye signs of general conditions (like diabetes, high blood pressure, multiple sclerosis, cholesterol).
What is vision training? An individual programme of home and/or office exercises to improve a variety of visual anomalies. Sight, prescription, binocular co-ordination (squints and lazy eyes), visual perceptual delays (often evident in people with reading difficulties). Sports enhancement.
What is Visual perception? The interpretation of what is seen rather than the clarity of sight. The organisation of what is seen into useful information. Precursor skills to the specific skills used in written language for instance.
What are cataracts? Opacification of the lens inside your eye. Usually caused by age and UV exposure but may be caused by trauma, radiation, diet and medication. Cataracts cause blur and distortion of lights.
What is Amblyopia? Often referred to as a “lazy eye”. When the sight is reduced below normal and cannot be corrected by the simple use of glasses, contact lenses or visual aids.
What is Strabismus? When one or both eyes turn in or out – either constantly or intermittently.
Can you fix colour blindness? No. Colour defects are inherited defects affecting the colour sensitive cones in the retina. It is important to know if you have a colour deficiency as it can influence what careers (studies) you may do and may affect driving safety.
I’m seeing Spots…Should I worry? If there is a sudden increase in spots and associated flashing, if it is, or they are, in a constant position or increasing in size, make an appointment immediately. If they are small in number, not associated with other signs and they move out of your vision when you try to look at them tell us at your next visit. When in doubt, come in.
Flashing lights: Can be associated with migraines or may be an indication of retinal or vitreous detachment and should be investigated. Make an appointment to be seen.
Can I get assistance with payment for my glasses? Yes, if you are:
In a private health fund.
A pensioner or senior – through the State Government spectacle subsidy scheme.
An eligible veterans affairs card holder.
A concession card holder you may get assistance from CentreLink
What happens if there is something wrong with my eyes?
We will either treat and manage the problem or, if necessary, refer you to a trusted professional who can.
Why does the optometrist want to know about other medication?
Because medication can affect the way the eyes work or have side effects that affect vision or eye health.
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